Effective test management means adapting your approach based on the type of testing you're managing. Each type requires different strategies, tools, and skills.
🔹 Functional Testing Management
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Focus: Checking that the software does what it's supposed to do.
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Activities:
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Strategic Planning: Make a plan based on requirements.
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Progress Tracking: Ensure everything is tested on time.
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Resource Allocation: Assign testers, tools, and environments properly.
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🔹 Non-Functional Testing Management
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Focus: How well the system performs, its security, usability, etc.
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Activities:
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Performance Benchmarking: Set and test against performance goals.
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Compliance Verification: Ensure it meets standards (e.g., ISO, security protocols).
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🔹 Black-Box Testing Management
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Focus: Test from the user's point of view, without knowing internal code.
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Activities:
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Test Coverage Analysis: Make sure all user/business scenarios are covered.
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Feedback Incorporation: Use stakeholder input to improve testing and fix bugs.
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🔹 White-Box Testing Management
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Focus: Test internal code structure (e.g., conditions, branches).
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Activities:
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Code Coverage Optimization: Use tools to find untested code.
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Technical Insight Integration: Use developer knowledge in test design.
Question 1 – Functional Testing
You are managing the functional testing for a new banking application. The stakeholders have reported that some functions are not being tested thoroughly. As the test manager, what should you focus on first?
A. Introducing performance tests to benchmark speed.
B. Reviewing test cases against functional requirements.
C. Adding more security tests.
D. Ensuring developers perform unit tests.
✅ Answer: B. Reviewing test cases against functional requirements.
Question 2 – Non-Functional Testing
Scenario: Your team is performing non-functional testing on an e-commerce site. Page loading is slow under load. The business team is concerned about user drop-off. What is the best action as a test manager?
A. Begin exploratory testing to discover additional bugs.
B. Request new features to improve user engagement.
C. Compare the site’s current performance with defined benchmarks.
D. Shift testing to functional validation of the checkout process.
✅ Answer: C. Compare the site’s current performance with defined benchmarks.
Question 3 – Black-Box Testing
Scenario: You manage black-box testing for a mobile app. Testers report that user workflows are being missed. How should you address this?
A. Ask developers to review their unit tests.
B. Redesign tests to increase code coverage.
C. Map test cases to user scenarios and business requirements.
D. Implement mutation testing for robustness.
✅ Answer: C. Map test cases to user scenarios and business requirements.
Question 4 – White-Box Testing
During a white-box testing phase, your team notices that many decision paths in the code are untested. What action should you take?
A. Increase exploratory testing on the UI level.
B. Use a code coverage tool to identify and close the gaps.
C. Conduct a usability session with stakeholders.
D. Run more regression tests.
✅ Answer: B. Use a code coverage tool to identify and close the gaps.
Question 5 – Integration Across Types (Advanced Scenario-Based)
Scenario: You're the test manager of a healthcare application. The system requires both functional and non-functional validations. After user acceptance, several issues were found related to data loading speed and security vulnerabilities. Which of the following actions should you prioritize?
A. Re-run all functional test cases.
B. Extend the functional testing to include more edge cases.
C. Review non-functional test strategies including performance and security coverage.
D. Assign all bugs to the development team and request urgent fixes.
✅ Answer: C. Review non-functional test strategies including performance and security coverage.
Q1. Functional Testing Scenario
Scenario: A retail company is launching an online shopping platform. The stakeholders provided a detailed set of functional requirements. During testing, multiple features are missing test coverage.
What should the test manager do first?
A. Request additional time from stakeholders to complete more exploratory tests.
B. Review the traceability matrix and align test cases with functional requirements.
C. Ask the business analysts to rewrite the requirements.
D. Focus on preparing performance benchmarks.
✅ Answer: B
🔹 Non-Functional Testing Management
Q2. Non-Functional Testing Scenario
Scenario: Your system must meet strict security standards before deployment. You’ve received a report that the system is vulnerable to SQL injection.
Which activity would be most appropriate for you as a test manager?
A. Conduct code reviews to identify logical errors.
B. Organize a penetration testing session to assess vulnerabilities.
C. Focus testing on GUI input fields for usability.
D. Prepare regression test cases for upcoming sprints.
✅ Answer: B
🔹 Black-Box Testing Management
Q3. Black-Box Testing Scenario
Scenario: Your team is black-box testing a flight booking app. A stakeholder reports that business rules related to seat selection are not being tested.
What is your best course of action?
A. Instruct developers to add more unit tests.
B. Increase code coverage using static analysis.
C. Review and update test cases to ensure all business rules are covered.
D. Perform mutation testing to verify logic integrity.
✅ Answer: C
🔹 White-Box Testing Management
Q4. White-Box Testing Scenario
Scenario: You’re managing testing for a critical banking transaction system. After executing tests, 70% code coverage is reported.
As a test manager, how do you improve this?
A. Ask users to perform more exploratory testing.
B. Prioritize GUI-level test automation.
C. Identify untested code paths and create specific unit tests.
D. Focus only on black-box testing for compliance.
✅ Answer: C
Q5. Simulation Case – Mixed Testing Types
Scenario: You’re the test manager for a financial web application. The application must comply with strict performance, functional, and security standards. The team is divided into functional, security, and automation teams. After testing:
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Several business functions were skipped.
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Load time exceeds 5 seconds.
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Two minor security issues were reported during external audit.
As the test manager, how do you prioritize and address this?
A. Reassign all resources to functional test team for missing cases.
B. Conduct a root cause analysis across functional, non-functional, and security testing.
C. Extend the test cycle and ask for more test cases from developers.
D. Focus on functional test re-execution to ensure feature delivery.
✅ Answer: B
Explanation: A holistic approach is needed. Root cause analysis helps identify gaps across all test types.
Q6. Simulation Case – Multi-Choice (Pick Two)
Scenario: During white-box and black-box testing phases for a real-time monitoring tool, the client is concerned that user experience under real-time stress isn’t tested, and backend logic has gaps.
What two actions should the test manager take?
A. Schedule performance and stress testing sessions. ✅
B. Increase exploratory testing to identify edge cases.
C. Use a code coverage tool to assess white-box test completeness. ✅
D. Reduce non-functional testing in favor of automated regression tests.
✅ Correct Answers: A and C
Explanation: Real-time issues require performance/stress testing (non-functional), and backend logic requires white-box code coverage analysis.
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