ISTQB_TEST MANAGEMENT_1.5 Improving the Test Process_1.5.1 The Test Improvement Process (IDEAL)

 

PhaseDescriptionProject/Team-Level Notes
InitiatingDefine scope and objectives of improvement with stakeholder agreement.Smaller scale compared to org level; faster decision-making.
DiagnosingAssess current test process to find gaps or inefficiencies. Use model or metrics for analysis.Retrospectives and lightweight metrics common in Agile/teams.
EstablishingCreate a formal or informal test improvement plan with prioritized actions.Prioritization based on ROI, risks, team goals, and benefits.
ActingImplement improvements via training, pilot programs, and full roll-out.Pilot changes before full adoption within teams/projects.
LearningEvaluate outcomes, benefits, and lessons learned to inform future cycles.Feedback loop for next sprint/project planning.

                     +----------------------+
                     |     IDEAL Model      |
                     +----------------------+
                               |
        +-----------+----------+----------+-----------+-----------+
        |           |                     |                     |             |
   Initiating   Diagnosing      Establishing       Acting      Learning
        |               |                     |                          |                           |
   Define        Assess        Create plan          Implement     Review outcomes
   Scope          process        Prioritize           Pilot/train       Measure benefits
  Stakeholders Gaps          Informal/formal  Full roll-out   Feedback cycle
                  


Q1. A test team in an Agile project decides to improve their regression testing process. They assess their current practices during a sprint retrospective. Which IDEAL phase are they currently in?
A. Initiating
B. Diagnosing
C. Establishing
D. Learning
Answer: B


Q2. During a team meeting, the stakeholders and test manager agree that test automation should be a focus area. Which IDEAL phase is this?
A. Acting
B. Diagnosing
C. Initiating
D. Learning
Answer: C


Q3. A team lists down actions like introducing pair testing, updating templates, and tool upgrades, and prioritizes them based on impact and feasibility. This reflects:
A. Diagnosing
B. Establishing
C. Acting
D. Learning
Answer: B


Q4. After implementing exploratory testing practices, the team notices improved defect detection. They document findings and suggest repeating the approach. Which phase is this?
A. Initiating
B. Acting
C. Diagnosing
D. Learning
Answer: D


Q5. A test manager rolls out a new defect management workflow after training and piloting it within one project. This is part of:
A. Establishing
B. Acting
C. Diagnosing
D. Learning
Answer: B



Q1. What is the primary goal of the Diagnosing phase in the IDEAL model?
A. Define improvement ROI
B. Measure previous improvements
C. Identify gaps in current process
D. Deploy changes
Answer: C


Q2. Which factor is not typically considered while prioritizing improvements in the Establishing phase?
A. Risks
B. Team size
C. ROI
D. Strategic alignment
Answer: B


Q3. In a Scrum environment, the retrospective is most closely aligned with which IDEAL phase?
A. Initiating
B. Diagnosing
C. Learning
D. Acting
Answer: B


Q4. Which of the following best describes the Learning phase in the IDEAL model?
A. Training new team members
B. Analyzing the effectiveness of improvements
C. Planning changes
D. Collecting metrics
Answer: B


Q5. Which of the following would be part of the Acting phase?
A. Holding a retrospective
B. Defining stakeholder expectations
C. Piloting new review process
D. Identifying improvement areas
Answer: C


Q6. The IDEAL model aligns with which broader improvement cycle?
A. OODA Loop
B. DMAIC
C. PDCA
D. RACI
Answer: C


Q7. A lightweight plan with informal tasks is most common in:
A. Organizational IDEAL model
B. Project/Agile-level IDEAL
C. Legacy systems only
D. Risk-based testing only
Answer: B


Q8. Who typically agrees on the scope in the Initiating phase?
A. Testers
B. Project manager
C. Stakeholders
D. QA Engineers
Answer: C


Q9. What follows after improvements are implemented?
A. Final reporting
B. Metrics archiving
C. Learning phase
D. Retrospective only
Answer: C


Q10. What is a likely result of failing to perform the Learning phase?
A. Higher test costs
B. Reduced tester morale
C. Repetition of ineffective practices
D. Late delivery
Answer: C

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